If you've forgotten your password and you're unable to log in to Guild:
- Go to the website or app and tap 'Log in'
- Tap 'I'm having trouble logging in'
- Tap 'I've forgotten my log in details'.
- Under 'Forgotten your password?' you'll be given the following options:
- Magic link - this sends a link to your registered email address that will log you in without the need for a password. Once you're logged back in you can reset your password from within Guild.
- Reset your password - we'll send an email with instructions to your registered email address
If you're not receiving Guild emails, check your spam folder. If the emails aren't there, you might need to whitelist Guild.