What is Guild's response time for customer support? Ashley Friedlein 15 October 2018 17:24 Follow We provide support during business hours (Monday to Friday, 09:00-17:00 GMT) with a target 1hr response time. Related articles Why can I no longer use my access code? How does Guild make money? Does Guild require any plugins to work on the web or mobile? Do all guilds (groups) have to have a host? Which browser formats are supported by the web version? Comments 0 comments Please sign in to leave a comment.