What is Guild's response time for customer support? Ashley Friedlein 15 October 2018 17:24 Follow We provide support during business hours (Monday to Friday, 09:00-17:00 GMT) with a target 1hr response time. Related articles Why can I no longer use my access code? Does Guild require any plugins to work on the web or mobile? Can groups (guilds) have multiple hosts? Can I edit and delete other people’s messages? Comments 0 comments Please sign in to leave a comment.